MATERIAL Bespoke Stone + Tile Privacy Policy

Last Updated: May 11, 2023

MATERIAL Bespoke Stone + Tile (“MATERIAL Bespoke Stone + Tile,” “we,” “us,” or “our”) publishes this privacy policy (“Policy”) for you to review when visiting our website at explorematerial.com (“Website”). We respect the privacy of users of our Website (“you” or “your”) and have adopted this Privacy Policy (this “Policy”) to explain what information we collect from or about you through our Website and how we use, maintain, protect, and disclose that information.

When you submit information to or through our Website, you acknowledge that you understand and agree to the terms of this Privacy Policy and the Terms of Use. If you do not agree to this Policy, you may not use our Website. This Privacy Policy is intended for use only by residents of the United States.

If you are unable to access this Policy due to a disability, please contact us at (210) 731-8453 or info@explorematerial.com and we will provide it to you in an alternative format.

Personal Information We Collect

Information You Provide to Us

We may collect certain information you provide to us such as your name, address, telephone number, credit card or financial information, mailing address, and e-mail address.

Information We Collect Automatically

When you visit our Website, our servers automatically collect information including your IP address, the pages you visit, the date and time you access our Website, device data such as your unique device identifier, location, hardware model, and the type of browser and operating system that you are using.

Information We Receive from Third Parties

We may retain third-party vendors in order to help us manage our Website and allow us to better serve our visitors and customers. These may include third-party vendors we engage to analyze the information we collect for marketing or similar purposes.

We may also contract with third parties who use cookies to collect information on our behalf. We may contract with companies or others to provide certain services, including credit card processing, data management, promotional services, etc.

How We Collect Personal Information

Information Provided Voluntarily by You

When you register for an account
When you make a purchase

Information Collected Automatically

Information Collected by Cookies and Other Technologies.
A “cookie” is a small file placed on your device when you visit a website that can be understood by the website that issued the cookie. We use cookies and other technologies, including device identifiers, to collect information and support certain features of our website. For example, we may use these technologies to:

collect information about the ways visitors use our website - which pages they visit, which links they use, and how long they stay on each page;
support the features and functionality of our website - for example, to save you the trouble of reentering information already in our database or to prompt the settings you established on previous visits;
personalize your experience when you use our website; and
improve our marketing efforts, including through use of targeted advertising.

The information we collect using cookies and similar technologies may or may not be personally identifiable, but we may link it to personal information that you provide. If you do not wish to receive cookies, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer. Although you are not required to accept cookies when you visit our website, you may be unable to use all of the functionality of our website if your browser rejects our cookies.

Information Collected by Web Beacons and Pixels.
We may use other, similar technologies from time to time, like web beacons, pixels (or “clear gifs”) and other tracking technologies. Pixels are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our website. This allows us, for example, to monitor the traffic patterns of visitors from one page within our website to another, to deliver or communicate with cookies, to understand whether you have come to our website from an online advertisement displayed on a third-party website, to serve targeted advertisements to you and others like you, to improve website performance, and to measure the success of marketing campaigns.

How We Use Information

Generally, we use information you provide to us through our Website:

to provide the information, products and services you request;
for security, credit or fraud prevention purposes;
to provide you with effective customer service;
to provide you with a personalized experience when you use our Website;
to contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
to contact you with information and notices related to your use of our Website;
to invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
to better understand your needs and interests;
to improve the content, functionality and usability of our Website;
to improve our products and services;
to improve our marketing and promotional efforts; and
for any other purpose identified in an applicable privacy notice, click-through agreement or other agreement between you and us.

Use of Aggregated Information

We may use information gathered through our Website to create a compiled, aggregate view of our Website’s audiences and their visitors’ usage patterns. We use aggregated information to operate our services and to better understand our audience as we develop new products and services. We may also share aggregated information with our third-party service providers as well as with potential investors, advertisers, and subscribers so they can better understand and/or market to our audience.

How We Disclose Information

We may disclose your information as follows:

With Third-Party Vendors.
We may disclose your personal information to third parties who act on our behalf such as for payment processing, promotional efforts, to conduct surveys, or other efforts.

Compliance with Law or Protection of Rights.
We may disclose your personal information when we, in good faith, believe disclosure is appropriate to comply with the law, a court order or a subpoena. We may also disclose your personal information to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of our Website; or to enforce or apply our rights and/or contractual authorizations.

Business Negotiations.
We may contemplate, for strategic or other reasons, selling, buying, merging, or otherwise reorganizing one or more of our businesses. In negotiating with a third party about entering into such an arrangement, we may need to disclose your personal information. In such cases, we will take reasonable measures to protect the personal information we disclose, for example, by requiring a prospective purchaser to sign a non-disclosure agreement limiting the use and protecting the confidentiality of the personal information. If such a transfer occurs, the successor organization’s use of your personal information will still be subject to this Policy and the privacy preferences you have expressed to us.

Opt-Out

If you have provided your contact information and receive emails from us, you may decide to stop receiving those emails by clicking the “unsubscribe” link in an email’s footer.

You may opt out of certain targeted advertising through the use of online trackers by visiting www.aboutads.info/consumers.

Third-Party Links

The Website contains links to other websites. We are not responsible for the privacy practices or content of such websites and encourage you to review their privacy policies.

Changes to This Policy

We may need to update or revise this Policy. We reserve the right to update or modify this Policy at our sole discretion, by posting the revised version of this Policy to our Website. Your continued use of this Website after we have posted the revised policy constitutes your agreement to be bound by the revised policy. For your convenience, whenever this Policy is changed, we will update the “Last Updated” date at the top of this page.

Security

We maintain reasonable administrative, physical, and technical measures to protect the security of your personal information you submit on or through this Website. However, no website, server or database is completely secure. Therefore, we cannot guarantee that your personal information will not be disclosed, misused or lost by accident or by the unauthorized acts of others.

Children or Minors

Our Website is not intended for children or minors under the age of 18 years without the permission of a parent or guardian. If you believe that a child has submitted personal information on or through our Website without the consent and supervision of a parent or guardian, please contact us at info@explorematerial.com or (210) 731-8453 so that we can take appropriate action.

Contact Us

If you have any questions regarding this Policy, please contact us at info@explorematerial.com, (210) 731-8453 or 110 Broadway Suite 400, San Antonio TX 78205.